After many years building software for frontline teams, I kept seeing the same problem:
The real work, the busy, chaotic, messy stuff happens in the field, away from desks and computers, but the tools we use to track that work haven't kept up.
Worse, they're often a pain in the a** for frontline workers to actually use.
Checklists are scattered between apps, paper or spreadsheets. Forms might get filled out and maybe turned into tickets?
But it's still the same: slow, manual processes, it's easy to miss data points and is frustrating for the people actually doing the work.
As one example, last Friday I was riding my city's light-rail and observed the contract security guards logging their rounds on a stack of 8.5x11 papers! Does that paper get scanned? Just stuffed in a filing cabinet? Does that poor guard have to then type it in at the end of their shift?!
On the other hand, we're all carrying these fantastic little super computers with good cameras, devices that know who we are, where we are and often have great (consumer) apps for capturing our lives.
So we thought, let's bring a first-class mobile experience and pair it with the best and latest in multimodal AI task analysis for businesses.
That's ProofSight. It's software that doesn't feel like an afterthought for field operations. Just snap a photo or video, speak, and our system handles the rest. No forms, no checkboxes. Just real-time insight into how your company's work is getting done and where it needs attention.
We're starting with operations teams: workers in the field, inspectors, security staff, anyone doing hands-on work that takes loads of time to document but is critical to get right time after time.
If you've ever wondered whether a job was really done well (or done at all!), we built this for you and we'd love to talk to see if ProofSight would be a good fit for your operations!
If you'd like to get in touch with me jon@primaryvector.com
